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cPanel Hosting Reseller

The cPanel reseller hosting modus operandi operates by segmenting cPanel hosting server(s) into predefined reseller accounts, which are later marketed as individual reseller packages. Each single cPanel-based reseller web page hosting account is administered by the WebHost Manager (WHM) admin device. WHM is the place where the reseller creates the shared web hosting accounts marketed on behalf of his own brand. Here are the typical stages a regular cPanel-based hosting reseller has to pass through:

1. Select a billing/invoicing software system

In order to collect payments from their customers, the resellers must add a billing software system connected to the cPanel/WHM platform. The most famous invoicing software platforms for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Create a merchant account

A merchant account for credit/debit card transactions is needed. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some type of a billing platform (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller cannot accept any credit/debit card payments from his web site hosting customers. This merchant account needs to be established inside the preferred invoice platform by the ecstatic reseller.

3. Open a domain reseller account

If you are about to offer domain name registration and transfer services to your clients, you have to open a domain reseller account with a certain domain name registrar and to link it inside the invoice platform.

4. Set up the shared web site hosting packages

The cPanel-based reseller web space hosting business model allows the reseller to resell shared hosting plans exclusively. Utilizing the WebHost Manager tool, the wholesale web hosting resources must be cut into smaller accounts.

5. Choose the price tags for the shared site hosting plans

Now is the time for the reseller to select the price tags for the offered shared website hosting packages. While accomplishing this, it's advisable to pay good attention to the fact that inside the billing platform (which is separate from cPanel and WHM, i.e. a third login place for the reseller so far and 2nd for the clients) the clients will be able to inspect their invoices (due or paid) and the earlier transactions made, i.e. this is the Billing Manager for the earnest cPanel hosting clients as well. cPanel has approximately one hundred and fifty sections inside (the customer must pick up fast), but does not include any Billing or Invoice Manager. Can you imagine that?

6. Choose the prices for the domain names

The client interface provided by cPanel also does not support very essential domain name procedures, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record modifications, etc. So, this billing software is also offering a place for the fervent cPanel web space hosting clients where they can carry out some (yet, not all) of the aforestated important domain name management and manipulation procedures. So, now is the time for the reseller to pick which top-level domain names (TLDs) are going to be offered and to choose their corresponding registration, transfer and renewal price tags.

7. Append a technical support system

Another thing that is not present in the customer interface offered by cPanel is a customer support section (a technical support system). Depending on the invoicing processor the reseller has chosen already, a trouble ticket system is either present or not. If it is not available, the reseller has to provide a client support system and to install it somewhere. Somehow the shared web page hosting clients should be informed of its presence.

8. Link the order wizard with the site

At last, now is the time for the reseller hosting web site itself. There the shared hosting packages and domain names can be purchased by the prospective clients. The whole site must work in perfect harmony with the invoicing software system. This means, within the website, the order wizards and the order pages must be linked accurately.

Let's sum up the login places available with the cPanel hosting reseller plans. There are at least two and maximum 4 places to log in to, which can be quite baffling for the resellers and mainly for the clients.

For the reseller the login places are:

(1) cPanel (for the reseller site); (2) WebHost Manager; (3) the invoice gateway; (4) the client support platform (this is if the billing software platform does not already comprise it - some do, others don't).

Login locations for the eager cPanel web hosting clients:

(1) cPanel; (2) the billing software; (3) ultimately the client support platform.